This document is being rewritten. It was carried over from an earlier template and parts of it do not yet describe how these apps actually work. Nothing here is intended to mislead — if a detail matters to a decision you are making, email support@myzalife.com and you will get a direct answer.

Cookies on this website

This section is about myzalife.com, the website. It is separate from the sections below, which describe the iOS apps.

The website sets no cookies of its own. It loads no fonts, no analytics and no scripts from anyone else — everything the pages need is served from this domain.

There is one exception, and it is optional. If you press Accept on the cookie banner, we load the Meta pixel so we can tell whether an advert we paid for led to your visit. It writes two first-party cookies, _fbp and _fbc, and sends Meta Platforms Ireland Limited the page you were on and an identifier for this browser.

  • If you press Decline, or ignore the banner, the pixel is never loaded. No request is made to Meta and no cookie is written.
  • Your choice is remembered in this browser for six months, then we ask again.
  • If your browser sends a Global Privacy Control signal we treat that as a decline and do not show the banner at all.
  • You can change your mind at any time using Cookie choices in the footer of any page. Withdrawing deletes the cookies as well as the stored choice.

The legal basis for this cookie is your consent, and nothing else. It has no connection to anything you enter inside the apps — the pixel runs on the website only, and medication data never leaves your device.


Protecting Your Digital Privacy

Privacy & Security

Your Privacy is Our Priority

Welcome to MBCI Store, where we believe in transparency and user empowerment. This privacy policy is designed to help you understand how we collect, use, and protect your data while using our iOS applications.

Last Updated: March 2024

MBCI Store — Privacy Policy

Effective Date: 10 September 2025 Last Updated: 10 September 2025

MBCI Store ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what data we collect through our iOS applications and related services (collectively, the "Services"), how we use it, and the choices you have.

If you do not agree with this Policy, please do not use the Services.

1. Who We Are & Scope

Our company information and policy scope

Controller

MyzaLife is the trading name for the iOS apps published on the App Store by MULTITECHNIQUE BUSINESS COMAPNUY INVESTMENT.

Contact

support@myzalife.com

This Policy applies to all MBCI Store iOS apps and any websites we operate that link to it.

2. Data We Collect

What information we gather and why

A. Essential Data (needed to run the app)

Device Data

Device model, iOS version, language, time zone, screen size

Identifiers

IDFV (Apple vendor identifier), push notification token, randomly generated app instance IDs

Network & Logs

IP address, country/region inferred from IP, connection type, server logs

Diagnostics

Crash reports, performance metrics, error logs

Purchase Data

App Store receipts, product identifiers, trial/renewal status

B. Optional Data (only with your knowledge or permission)

Profile & Preferences

Display name, avatar, saved settings

In-App Activity

Features used, session duration, interaction events

Analytics

Aggregated usage analytics (pseudonymized)

Support

Messages, screenshots, attachments you send us

Media Permissions

Photos/Camera/Microphone/Contacts/Files: only if you grant iOS permission for a specific feature

We do not knowingly collect precise geolocation unless a feature explicitly asks and you grant permission. Health or other sensitive categories are not collected unless explicitly presented and consented to in-app, with clear purpose.

3. Why We Use Your Data (Purposes & Legal Bases)

How we process your information and why it's legal

Provide the Services

Run core features, enable purchases, restore subscriptions, maintain availability

Legal basis: contract necessity / legitimate interests

Improve & Secure

Debug issues, prevent fraud/abuse, enhance performance and UX

Legal basis: legitimate interests

Personalize Experience

Remember preferences, tailor content

Legal basis: consent / legitimate interests

Communicate

App updates, transactional notices, customer support

Legal basis: contract necessity / legitimate interests

Compliance

Meet legal/accounting obligations, enforce terms

Legal basis: legal obligation / legitimate interests

We do not use automated decision-making that produces legal or similarly significant effects.

4. App Permissions & Apple Policies

iOS permissions and tracking transparency

iOS Permissions

We request iOS permissions (e.g., Notifications, Photos) only when needed and explain why in-app.

App Tracking Transparency (ATT)

If tracking across apps/websites is used, we ask for your permission first. Denying permission keeps the app functional, though some personalized experiences may be limited.

5. Cookies, SDKs & Third Parties

Third-party integrations and data sharing

Analytics/Crash

App performance, stability

Payments

App Store purchase validation (Apple)

Messaging/Support

In-app support

A/B Testing

Product improvement

We do not sell your personal information. We do not "share" personal information for cross-context behavioral advertising unless explicitly stated and offered with opt-out/opt-in controls.

6. Data Storage, Transfers & Security

How we protect your data

Location

Data may be processed in the United States and other countries where our processors operate. When data leaves your region, we use appropriate safeguards (e.g., Standard Contractual Clauses) as required by law.

Encryption

Encryption in transit (TLS 1.2+) and at rest (AES-256 or equivalent) where applicable

Access Control

Role-based access control, least-privilege practices, and monitoring

Reviews

Regular internal reviews; third-party assessments where appropriate

Important note: "End-to-end encryption" means only sender/recipient can read data. Our Services generally do not use end-to-end encryption unless explicitly stated for a specific feature.

7. Retention

How long we keep your data

Account & Purchase Records

For the life of the account and as required by tax/financial laws

Diagnostics/Analytics

Typically 12-24 months

Support Tickets

3 years after closure

If you request deletion, we'll delete or anonymize within 30 days (unless retention is legally required).

8. Your Rights & Choices

Control your personal data

In-App Controls

  • Disable analytics (where offered)
  • Manage notifications and permissions in iOS Settings → MBCI Store

Access & Portability

Request a copy of your data in a machine-readable format

Correction

Ask us to fix inaccurate or incomplete data

Deletion

Request deletion of your personal data; we'll comply unless we must keep some data for legal reasons

Object/Restrict

Object to certain processing (e.g., direct marketing) or request temporary restriction

Opt-out of "Sharing"

If we engage in cross-context advertising, you can opt out via an in-app link: "Do Not Sell or Share My Personal Information."

Withdraw Consent

Where processing relies on consent (e.g., ATT tracking), you can withdraw at any time

How to Exercise

Email: privacy@myzalife.com

We may verify your identity before fulfilling requests. Authorized agent requests are supported where required.

9. Regional Disclosures

Location-specific privacy rights

EU/EEA & UK (GDPR/UK GDPR)

Controller: MBCI Store (details above)

Rights: access, rectification, erasure, restriction, portability, objection, and lodging a complaint with your supervisory authority

Legal bases: as outlined in Section 3. International transfers are protected by approved mechanisms (e.g., SCCs)

California (CPRA)

Categories collected: identifiers, device info, internet/network activity, purchase data, geolocation (coarse), diagnostics

Sensitive data: not collected unless explicitly consented for a feature

Sale/Sharing: we do not sell personal information. If we "share" for cross-context advertising, you may opt out

Rights: know/access, correct, delete, opt out of sharing, limit use of sensitive data, non-discrimination

Morocco (Law 09-08)

Rights: access, rectification, objection to processing for legitimate reasons, and complaint to the CNDP

Contact us to exercise these rights: privacy@myzalife.com

Additional regional notices (e.g., Virginia, Colorado, Brazil LGPD) available upon request or provided in-app where applicable.

10. Children's Privacy

Protecting young users

Our Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe a child provided us data, contact us and we will delete it.

11. Payments & Subscriptions

How we handle payment data

Purchases and subscriptions are processed by Apple's App Store. We receive limited purchase metadata (e.g., product ID, renewal status) to enable features and customer support. We do not receive full payment card details.

12. Data Breach Handling

Our response to security incidents

If we identify a security incident that affects your data, we will investigate, mitigate impact, and notify you and/or regulators as required by applicable law.

13. Third-Party Links

External websites and services

The app may link to third-party sites or services. Their privacy practices are governed by their own policies. Review them before providing personal data.

14. Changes to This Policy

How we communicate updates

We may update this Policy from time to time. We will notify you via:

  • In-app notice
  • Email (if you've provided one)
  • Website announcement

The "Last Updated" date at the top reflects the most recent changes.

15. Contact

Get in touch with us

Questions, requests, or complaints about privacy?

Email: privacy@myzalife.com